Services
Patients, CNESST, SAAQ, IVAC
Treatment offered to people receiving compensation from CNESST, SAAQ and IVAC
Have you been the victim of a work accident, a road accident or a criminal act? If you are experiencing physical pain, visit your doctor as soon as possible so that he or she can assess your condition. If he or she feels you need physiotherapy, occupational therapy or acupuncture, you can contact us. We'll be happy to help.
Physiobalance's multidisciplinary team offers patients covered by CNESST, SAAQ and IVAC tailor-made treatments for a variety of injuries, including sprains, fractures, back pain, neck pain and tendonitis.
No-cost treatments
Treatments are free on presentation of a doctor's prescription, i.e. patients have no out-of-pocket expenses, as Physiobalance offers a discount equivalent to the portion not covered by insurance. We can quote for TENS and electrodes for pain management, at home or in the clinic, based on a doctor's referral; these items will be reimbursed by the SAAQ, CNESST or IVAC.
What documents do you need to bring to Physiobalance?
You'll just need to bring two documents:
1. Your worker's claim, your SAAQ claim number or your IVAC claim form, as the case may be;
2. A doctor's prescription stipulating the need for physiotherapy, occupational therapy, osteopathy, acupuncture or other treatment.
An empathetic and efficient team
Our professionals have in-depth expertise in rehabilitation, whether your needs are the result of an accident at work or on the road, or of a criminal act. You'll be taken care of promptly and receive personalized care from a team of empathetic, skilled professionals who will ensure an unparalleled experience.
All the professionals responsible for the CNESST, SAAQ, IVAC service work as a team to promote your recovery. We communicate with your doctor, your compensation agent, the rehabilitation counsellor and sometimes your employer to optimize your clinic experience. What's more, we ensure that all essential information is transferred efficiently.
Special processing procedures for CNESST
Physiotherapy
Unless otherwise indicated, you can begin your physiotherapy treatments without delay. Your first visit will be a 30- to 60-minute assessment, depending on the clinic.
Occupational therapy
A period of 6 weeks after the date of the accident is required before starting occupational therapy treatments, except in the following cases:
- An injury to the hand or wrist;
- A complex regional pain syndrome, regardless of the location of the lesion;
- Nerve damage in the upper limbs;
- A burn, regardless of the location of the lesion.
Acupuncture
We will need to apply to the CNESST for treatment before starting acupuncture sessions.
Expertise in head trauma
Physiobalance has extensive expertise in the management of head injuries, and can perform the ImPACT test to measure cognitive abilities. Head injury patients are supported by physiotherapy, osteopathy and occupational therapy, as required, and costs are covered by CNESST, SAAQ and IVAC.